Office Assistant

Position Summary

The office assistant is responsible for coordinating and providing administrative support to ensure smooth operation of the agency. The clinical secretary involves handling a variety of office tasks such as answering phones, mailing/faxing medical information, managing schedules, filing paperwork and assisting with client documentation.

Responsibilities and Duties

Administrative support 

  • Telephone calls: answer calls, take messages or assist the caller by providing overall service to the caller to completion.
  • Greet caregivers, clients and provide them with information about the agency.
  • Scheduling appointments, meetings, caregivers.
  • Managing and updating calendars for office personnel.
  • Ensuring documents are stored and up to date and assist with compliance audits.
  • Providing support with office correspondence, in filing and organizing client records.
  • Providing support in the completion of reports and other required documents for regulatory.
  • Maintaining records for licensing and inspection purposes.
  • Assisting in training new staff by providing required  materials.
  • Ordering office supplies and ensuring proper use of all office equipment (printers, fax, copier etc..) and reports any malfunction.

Location

Qualifications

  • High school diploma or equivalent; certification in office administration.
  • Previous experience in an administrative role preferably in a healthcare setting.
  • Highly proficient in basic computer skills and software.
  • Ability to multitask and work in a fast -paced environment.
  • Proficient in Microsoft office (Word, Excel, Outlook) and general office equipment.
  • Willingness to learn all aspects of job requirements and strong organizational skills.

231 Main Street, Suite 204
Brockton MA, 02301

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