Position Summary
The office assistant is responsible for coordinating and providing administrative support to ensure smooth operation of the agency. The clinical secretary involves handling a variety of office tasks such as answering phones, mailing/faxing medical information, managing schedules, filing paperwork and assisting with client documentation.
Responsibilities and Duties
Administrative support
- Telephone calls: answer calls, take messages or assist the caller by providing overall service to the caller to completion.
- Greet caregivers, clients and provide them with information about the agency.
- Scheduling appointments, meetings, caregivers.
- Managing and updating calendars for office personnel.
- Ensuring documents are stored and up to date and assist with compliance audits.
- Providing support with office correspondence, in filing and organizing client records.
- Providing support in the completion of reports and other required documents for regulatory.
- Maintaining records for licensing and inspection purposes.
- Assisting in training new staff by providing required materials.
- Ordering office supplies and ensuring proper use of all office equipment (printers, fax, copier etc..) and reports any malfunction.
Location
Qualifications
- High school diploma or equivalent; certification in office administration.
- Previous experience in an administrative role preferably in a healthcare setting.
- Highly proficient in basic computer skills and software.
- Ability to multitask and work in a fast -paced environment.
- Proficient in Microsoft office (Word, Excel, Outlook) and general office equipment.
- Willingness to learn all aspects of job requirements and strong organizational skills.
